RentRover Privacy Policy

Last Updated: October 16, 2024

Table of Contents

1. Introduction – Our Approach to Privacy
2. What Personal Data do we process?
3. What are the purposes of processing?
4. What is our legal basis for processing?
5. With whom do we share your Personal Data?
6. International transfers of Personal Data?
7. How long do we retain your Personal Data?
8. How do we secure Personal Data?
9. What are your rights with respect to your Personal Data?
10. Personal Data associated with minors
11. Updates to this Privacy Policy
12. Contact information

 

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Introduction – Our Approach to Privacy

RentRover LLC ("RentRover", "Company", "us" or "we") is committed to protecting your privacy and ensuring that your personal data is handled in accordance with relevant laws. RentRover operates a website at rentroverapp.com ("Website") and a cloud-based property management platform ("Cloud App")—collectively referred to as "Offerings."

This Privacy Policy outlines how we collect, use, and disclose information that can identify or lead to the identification of an individual ("Personal Data") and users of our Offerings ("Visitors").

When you use or access any of RentRover’s Offerings, your Personal Data will be processed in accordance with this Privacy Policy.

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What Personal Data do we process?

RentRover collects Personal Data through various channels, such as when you contact us, visit our website, sign up for a free or paid plan, or use any of RentRover’s services or those of our third-party providers.

Data Collected:

The types of Personal Data we may collect include, but are not limited to:

Website Visitors:

• Name, email, and phone number
• Login credentials (username and password)
• Browser type and geographical location
• IP address
• Device information (type, operating system, screen resolution)
• Cookies, tracking pixels, and web beacons

RentRover Users:

• Date of birth, social security number, or other government-issued identification via 3rd party partners (stripe)
• Payment information (bank, credit/debit card details) via 3rp party partners (stripe)
• Rental application data (such as rental history and references)
• Communication preferences and contact information
• Information from public sources, such as social media profiles

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What are the purposes of processing?

We use Personal Data for the following purposes:

• To manage your account and fulfill any services you request.
• To communicate with you, including providing updates, marketing materials, and responses to inquiries.
• To improve our Offerings, including diagnosing issues and enhancing user experience.
• To ensure compliance with legal and regulatory requirements.
• For marketing and promotional purposes, including offering features and services that may interest you.

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What is our legal basis for processing?

RentRover processes your Personal Data based on the following legal grounds:

• Consent: When you voluntarily provide your data, such as signing up for marketing communications.
• Contractual necessity: To fulfill our contractual obligations when you subscribe to our services.
• Legitimate interests: For purposes such as fraud prevention and ensuring network security.
• Legal obligation: To comply with applicable laws, including those regarding record-keeping.

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With whom do we share your Personal Data?

We may share Personal Data with:

• Service providers and partners who assist us in providing the Offerings (e.g., payment processors, cloud storage providers).
• Legal and regulatory authorities if required by law or to enforce our rights.
• Third-party tools and applications, such as analytics providers, for performance and user experience tracking.
• Corporate transactions, such as mergers or acquisitions, where data may be transferred to the new entity.

International transfers of Personal Data

RentRover may transfer your Personal Data to jurisdictions outside of your own for processing. We ensure that appropriate safeguards are in place to protect your data when transferred internationally, in line with the General Data Protection Regulation (GDPR) or other relevant data protection laws.

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How long do we retain your Personal Data?

We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. We consider factors such as the sensitivity of the data, the purpose for which it is processed, and any legal obligations we are subject to.

How do we secure Personal Data?

We implement industry-standard security measures to protect your Personal Data from unauthorized access, disclosure, alteration, and destruction. This includes the use of SSL encryption for data transmitted online and strict access controls for stored data.

What are your rights with respect to your Personal Data?

You have the right to:

• Access your Personal Data.
• Rectify inaccuracies in your data.
• Request deletion of your Personal Data.
• Object to or restrict certain types of processing.
• Withdraw consent for data processing.
• Request a copy of your Personal Data in a structured, commonly used format.

Personal Data associated with minors

RentRover’s Offerings are not intended for use by individuals under the age of 16. We do not knowingly collect Personal Data from minors. If you believe we have collected data from a minor, please contact us, and we will promptly remove the information.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on our Website with the updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions or concerns about this Privacy Policy or your Personal Data, please contact us at:

• Email: info@rentroverapp.com